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August 31, 2013

Sorry is more than a word, it includes a regretful attitude and responsible action. Many believe that if they say the words “I’m sorry” they have effectively apologized. If we have done something to harm another, then in order to address and resolve this action we must: 1. specifically identify what was said or done, 2. identify the truth of the matter, 3. apologize, 4. make amends, and 5. identify what we will do to make sure it doesn’t happen again. As obvious as this may seem, you would be surprised by how many people want to say a quick “I’m sorry,” and then jump into denial about what has occurred; without ever addressing the situation, resolving the grievance, and releasing the negative emotions that were created by it (like guilt or shame). If we do not address and resolve such hurtful acts, then their effects will remain locked inside and influence future thought, emotion, words, and actions. It will also create a feeling of unfairness or injustice within the heart of he or she who was wronged. Taking the time to deal with things as they occur will lead to personal growth and prevent countless repetitions of such preventable, unnecessary, and destructive behaviors. This reminds me of a Tracy Chapman song Sorry is more than a word, it includes a regretful attitude and responsible action.